All Campervan Village rental offices across Australia and New Zealand are:
Monday to Friday - 9 am to 4 pm
Saturday - 9 am to 12 pm
Sunday - CLOSED

We currently operate out of 2 locations in Melbourne and the vehicle brands may not be available at both locations. Please check your booking confirmation for the correct pick up and drop off address and assure you travel to the correct one.

Some locations allow after-hours pickup or dropoff, however, this must be arranged beforehand and may incur additional fees. If you require service outside regular hours, please contact us to confirm availability.

Please also remember to bring your blankets / sleeping bags, pillows and towels as these items are not supplied with your camper.

We highly recommend bringing your own AUX cable and 12V to USB adapter for your devices, as many of our vehicles do not have USB ports.

Make sure you compelete all the steps of our easy online check-in platform prior to pickup, preferably 72 hours prior to pickup so all information can be verified and any delays at pickup can be avoided.

Yes! We do allow one-way hires between most Campervan Village locations. By getting a price online you'll be able to check if one-ways are offered with your desired pickup and dropoff locations along with any relocation fee.

If you have any questions about one-way hires, please give our friendly travel team a call, or chat online.

Campervan Village offers damage cover to reduce your liability in the event of a single-vehicle rollover or multiple-vehicle incident. This will also cover front windscreen damage, tyre damage and small scratches and dents.
We also recommend that travelers purchase the most comprehensive Travel Insurance from their travel provider.

Some exclusions and conditions apply to damage cover, please read our rental agreement for more info.

In Australia and New Zealand, we hire campervans to anyone over the age of 18. The minimum age for all AWD/4WD vehicles is 21.

Campervan Village does rent to holders of a provisional license (Green or Red P plates) but this may incur an additional fee.

For international visitors, an international license is not required to hire from the Campervan Village, however, if your license is not in english we recommend applying for one as authorities in some regions may request an international license.